Reefing Canada Inc.
Effective Date: January 3rd, 2026

Reefing Canada Inc. (“Reefing Canada,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information in accordance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you:

• Visit our website
• Purchase products or services
• Book aquarium services
• Subscribe to our newsletter
• Interact with us on social media
• Engage with our content or affiliate links

By using our website or services, you consent to the practices described in this policy.

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Mailing address
• Billing and shipping information

Payments processed through Shopify, Stripe, PayPal, or other payment processors are handled securely by those third parties. We do not store full credit card numbers on our servers.

• Aquarium system details
• Service location address
• Photographs of your aquarium (if consent provided)
• Maintenance records

• IP address
• Browser type
• Device information
• Pages visited
• Referral source
• Time spent on site

This data is collected through cookies and analytics tools.

We use your personal information to:

• Provide aquarium maintenance and emergency services
• Process and ship orders
• Communicate about bookings and purchases
• Send newsletters and educational content (with consent)
• Improve our website and services
• Respond to inquiries
• Comply with legal and regulatory requirements

We do not sell your personal information.

Our online store is hosted on Shopify. Shopify stores your data securely on its servers and follows industry-standard security protocols.

For more information, please review Shopify’s privacy policy directly on their website.

Reefing Canada Inc. participates in affiliate marketing programs, including Amazon and other equipment suppliers.

This means:

• Some links on our website may generate commission
• Clicking affiliate links may allow third parties to use cookies
• We do not control the privacy practices of external websites

We encourage you to review the privacy policies of any third-party sites you visit.

We use cookies to:

• Improve user experience
• Analyze traffic patterns
• Track marketing performance
• Measure affiliate link performance

You can disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.

We maintain a presence on:

• YouTube
• TikTok
• Instagram
• Facebook

Interactions on these platforms are subject to each platform’s own privacy policy. We do not control how those platforms collect or process your data.

If you subscribe to our mailing list:

• You may receive educational updates, promotions, and service announcements
• You may unsubscribe at any time using the link in our emails
• We do not share email lists with third parties

We retain personal information only as long as necessary to:

• Provide services
• Meet legal obligations
• Resolve disputes
• Maintain service records

Service records may be retained for business continuity and regulatory compliance.

We implement reasonable physical, administrative, and technical safeguards to protect personal information against:

• Unauthorized access
• Loss
• Misuse
• Alteration

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent (subject to legal limitations)
• Request deletion where legally permissible

To exercise these rights, contact us using the information below.

Our services and products are not directed toward children under 13. We do not knowingly collect personal information from children.

Some third-party providers (e.g., Shopify, payment processors, analytics services) may store or process data outside of Canada. When this occurs, your data may be subject to foreign laws.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or wish to access your personal information, please contact:

Reefing Canada Inc.
2233 Merlot Way
Ottawa, Ontario
Email: jeffrey@reefingcanada.ca
Phone: (613) 868-0649